Privacy policy

Robeco is committed to maintaining personal data in accordance with the requirement of Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and will take all reasonable steps to ensure that personal data is kept secure against unauthorized access, loss, disclosure and destruction.

What data is processed by Robeco?
By far the majority of the functions on this corporate site can be accessed without registering your personal details. So, most of the site can be visited anonymously.

Your personal details
Collecting your personal details is necessary in certain cases. For instance, if you apply for (e-mail) alerts or send an e-mail. This information is used in order to be able to answer your query. Your personal data will only be collected when you are requested to enter your name, e-mail address or other data.

Other information
A website needs data to be able to provide you with information. Your IP address is used so that the location where the information has to be sent can be identified. An IP address is not linked to a person, but to the location from which the Internet is accessed. If you access the Internet from your work, then that is the IP address of your company. If you are using your home computer, then generally your ISP will be given.

A number of other details are also registered besides your IP address, such as the type of connection, the browser you use, your computer's operating system and the pages you visited on the website. This data is collected by Robeco and only used to harmonize the website to the wishes and preferences of the users as much as possible. By registering the most-visited pages, Robeco can adjust the navigation menu to suit your needs. This information can also be used to track down any technical or other problems.

What happens to your personal data?
Personal data held by Robeco shall be kept confidential and safeguarded diligently.  All information will be destroyed and will not be kept longer than is necessary for the purpose for which it is used.  You have the right to ascertain Robeco's policies and practices in relation to personal information and to be informed of the kind of personal information held by Robeco.